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SALES TRAINING "MENU"
DSIworldcorp Motivation Sales training Telephone techniques Customer service Teamwork Sales management
SALES TRAINING TOPICS:

"The person on top of the mountain didn't fall there!"

Sales psychology:
What is selling? - Who can sell? - What makes us effective at it? (The psychology of highly effective selling)
Highly successful sales people (Discover the crucial links in the "sales chain" for massive sales success)
Aiming for a 1 in 1 closing ratio with prospects (Discover the key to tipping the scales your way)
The importance of selling every day! (Expanding our own comfort zone)
Become a 4 legged seller (Outselling competitors - using 4 different ways to get sales)
Handling company supplied appointments (Appreciating them, confirming them, qualifying them)
Saving appointment bookings (Role play handling rebooking and save cancellations of appointments)

Prospecting:
What is a prospect? - What is a suspect? (Getting 100% clear on who is worth your time and effort)
Getting referrals (When & where to (Opening your mind to the hottest leads available)
Effective prospecting (10+ ways of finding potential prospects)
Getting valuable information on prospects (Ammunition for both the sales call and presentation)
Ensuring all decision makers turn up for meetings (Copy our pitch that ensures prospects meet up)

"If you think you can, then you can -
if you think you can't, then you can't, whatever you think you're right!

Referrals and bookings:
Referral asking pitch (Role play our 2 effective referral asking pitches)
Referral sheets (Role play our referral sheet s and asking techniques)
Referral incentives (Role play our 2 appealing incentives to triple the nr. of referrals you get)
Booking your referrals (Role play our effective referral scripts and objection handling techniques)
Effective record keeping (Role play our effective record keeping for referrals)

Cold calling and bookings:
Overcoming "call reluctance" (Getting over fear or ego of making calls)
Effective cold call phone pitch (Role-play and implement our effective cold calling scripts)
Cold call objections (Role-play and implement our effective objection handling techniques)
Closing for the meeting (Role play and implement our fast and tactful closing techniques)
Cold calls - record keeping (Copy our effective electronic and manual system for prospect record keeping)
Aim when calling prospects (Discover the power of keeping the right aim/goal in mind when calling prospects)
Meetings - record keeping (Copy our effective system, tools and habits)
Effective booking is like fishing! (Learn correct boundaries, and triple your bookings!)
Timing is crucial for keeping clients respect (Learn how to stay in the prospects "Good books!")

Telephone techniques in general:
Smile when you dial! (A to Z on developing a "rejection specialist" attitude on the phone)
Implement highly effective scripts (for various types of phone calls and objections)
Tactful telephone control (Role play techniques on staying and regaining telephone control)
Keeping your prospects on the phone (Role play how to keep telephone interest with prospects)
Gently putting "suspects" off (Role play how to gently let suspects of the hook to save time)
Controlling call backs (Learn professional and ethical ways to manage call backs)
Become a sales rejection specialist (How to view yourself - feel and become a true sales rejection specialist)

"Proper Planning Prevents Poor Performance!"

Sales preparation:
Personal Grooming A to Z (What prospects expect to experience)
Presentation documents and equipment needed (A - Z on what's needed to make best possible impression)
Car & Grooming A - Z (What prospects expects and doesn't expect)
Mental meeting preparation (How to put yourself in the right state with the desired outcome in mind)

"Amateurs practice till they nearly get it right - professionals practice till they can't get it wrong!"

Sales presentation Skills:
Punctuality and handling appointments (Learn what prospects expect, and some great habits!)
Aim/goal when meeting prospects (Keeping sales meetings aim in mind throughout meeting)
Effective listening (Role play asking effective questions, spotting on/off buttons)
Controlling the conversation (Role play tactful techniques on effective control, and regaining control)
Effective benefits selling (Role play techniques on how to "Sell the sizzle! - not the steak!")
Selling is not telling! (Avoiding assuming the customers intentions, and asking the right questions)
Building value in your product/service (Role play getting your prospects to understand the true product value)
Recognizing buying signs (Learn how to spot verbal, nonverbal, hidden and written buying signs)
Handling buying signs /v/ Lying signs (Understanding the "traffic lights" and role playing each scenario)
Avoiding prospects sidetracking you (Role play handling non committing/slippery customers)
Trial closing psychology (Learn how to test the temperature of your prospect before attempting to close)
Trial closing questions (Role play effective trial closing lines that work!)
Trial closing /v/ actual closing questions (When to use the right technique)
What objections indicate (Understanding the psychology of objections)
Conditions /v/ objections (Sharpen your judgment skills of what is an objection /v/ a condition)
Why objections are better than silence (Learn how to handle the silent client)
Hidden objections (Learn how to recognize objections)
Reaching the core of the apple! (Learn how to find and handle the true objection)
The 4 step formula to handling objections (Role play a 4 step process to skillfully handle objections)
Getting past 5 - 20 + NO's to a solid YES! (Learn the effective "Horse jumping" technique
Getting commitment (Role play getting the commitment you need from your prospect)
Closing techniques (Learn the only 6 core closing techniques you'll ever need!)
Selling is like fishing (Learn the fine art of highly successful negotiation)
Pre-closing (How to pre-close conditional or complex sales)
Sending offers, pros/cons (Control of outcomes, unknown objections, time, effort, lost business)
Following up on offers sent (The A - Z on follow-up techniques to close much more business)
Third party closing (Discover the effectiveness of authority closing)
Lying signs/v/buying signs: (Sharpening awareness skills for high effectiveness)
Overcoming the 5 most common lies (Learn how to effectively prevent objections)
The magic Yes/No commitment pitch (Role play technique - removing the "think about it" objection upfront)
Using competition to create urgency (Effective competitions and role play pitches which create urgency)
Urgency formula.... (Learn our magic 3 step urgency formula)
Customer incentives (Discover the flexibilities you have to persuade with "Carrots")
New age relationship selling (Learn which new age selling techniques differ to old fashioned techniques)
Integrity selling (Using your integrity to close more deals and gaining long term business)
Getting recommendations (The importance and role play getting quality references from your customers)
Use recommendations to close more deals! (Learn how to implement this powerful selling tool)
Confidence selling (Learn how to build your self-confidence of a true champion)
Effective "sales clinchers" (Learn sales clinchers which create massive need, desire and urgency)
Keys to keeping sales solid (Learn how to strengthen the deal)
Handling difficult clients (Role play how to handle even the hardest clients)
Effective communication skills (Learn the fine art of effective communication)
Shorten sales cycle by - KISS (Learn simple techniques to keep the sales process simple, to save time & $)
Selling add-on's (Learn great techniques to sell add-on's)
Handling different types of buyers (Learn awareness skills and role play handling different types of buyers)
Avoiding becoming "pushy" (Learn how quantity of leads, meetings and sales stop desperate pushy behavior)
Appreciating customers like diamonds! (Learn how to go the extra mile for emotional & financial rewards)
Making "Happy calls" (Role play making happy calls, and learn why most sales people don't!)
Customer service skills/attitude (A-Z on why, when, who, where and how to conduct great customer service)
Building solid business relationships (How to build solid business relationships both in business and private)
Pre delivery planning/installations/delivery tips (Ensuring the sale stays a sale with happy clients!)
Getting client references (Role play how to ask & when + learn the importance of this powerful selling tool)
Think outside the square! (How flexibility and solution thinking helps you win & retain your markets prospects)

"What you sow - is what you reap!"

Effort:
Applying the right amount of effort (Learn what effort it takes to reach great success)
Developing effective habits for massive results (Adopt a series of great success habit to reach high performance)
Are you in a "comfort zone"? (Discover how all the success is made outside "the comfort zone")
Become a life rejection specialist (Learn how to view yourself - feel and become a true life rejection specialist)
Treating customers like gold (Learn the importance of "PING - PONG" in business)
Getting around to it! (Learn the importance of doing things quickly in priority order)
Staying focused! (Learn the crucial keys to staying focused for high achievement)
Treating others, like you like to be treated (Master getting your boundaries right with other people)
Superior awareness (Learn how to spot warning signs and opportunities with people while doing your work)

"To love life, is to love time! - as time is the stuff life is made of!" (Benjamin Franklin)

Effective time management:
Taking full control of your life (Learn how top performers control their time and life for massive success)
Effective time management tools (Reaching maximum effectiveness)
The value of ideas & reminders (Avoiding Murphy's law to build solid long-term success)
Highly effective list making (Learn a simple system for daily staying on top of high quantity of tasks)
Prioritizing tasks (Adopt the skills of effective prioritizing)
Appointment techniques (Learn how to effectively manage all your appointments)
E-mails - necessary /v/ unnecessary (Clarifying what is productive and time wasting!)
Time and life wasters (Become aware of the 11 biggest time and life wasters!)
Productivity & result orientation A-Z (Mental training to become highly result orientated)
How to be super organized (Learn filing techniques and save time, increase productivity and results)
Too hard basket? - What is self discipline? (Learn great self-discipline techniques for high effectiveness)
Daily & Weekly performance monitoring (Maximizing customer contact time /v/ total working time)

WHY TRY TO REINVENT THE WHEEL? - ONLY TO SPEND MUCH MORE ON EXPENSIVE MISTAKES!

DO IT ONCE! DO IT RIGHT!

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